Type in any search word to find videos and/or pdf documents explaining functions in eCW 11 and eCW 11e
Note that eCW changes from month to month. Older videos may contain outdated information - and the videos may demonstrate workflows that have changed since the original date when the video was created.
Go to videos and pdfs for eCW 11e
Actions and Alerts: Working with actions and patient specific alerts in eCW 11 (pdf)
Alias: Using and setting up lab aliases in eCW 11 (video)
Allegies: A video demonstrating the correct way to enter durg allergies in eCW 11 (video)
Allegies: A 5-page document demonstrating how to add drug and non-drug allergies in eCW 11 (pdf)
Appointment: Making an appointment in eCW 11 (pdf)
Appointment: Making an appointment in eCW 11 (video)
Basics: An introduction to eCW 11 for providers (pdf)
Basics: An 8.5 minute video demonstrating how to set up a progress note for an office visit (video)
Basics: A video demonstrating basic navigation tools in eCW 11 (video)
BMI screening, and documenting an intervention when the BMI is abnormal (video)
Co-Sign: Assigning a note to another provider to co-sign or review (pdf)
COVID-19: Adding the COVID-19 template to a progress note or telephone encounter (pdf)
Depression screening, and documenting an intervention when the PHQ9 is positive (video)
DI and Lab Ordering: Ordering labs and diagnostic images in eCW 11 (video)
Doxy.me: Using Doxy.me to complete audio plus video televisits (pdf)
Education: Accessing Dr. Kney's eCW Educational Site (pdf)
eEHx: An introduction to eEHx in eCW 11 (video)
Errors: SNOMED errors in eCW 10 and eCW 11 (pdf)
Exam Template: How to create, update, and use exam templates in eCW 11 (pdf)
Exam Template: How to create, update, and use exam templates in eCW 11 (video)
Family History: Documenting the family history in eCW 11 (pdf)
Favorites: Setting up lab and DI favorites in eCW 11 (pdf)
Favorites: Setting up lab and DI favorites in eCW 11 (video)
Fax: Faxing progress notes, labs and DI to other providers in eCW 11 (video)
Fax: Faxing progress notes, labs, and DI to other providers in eCW 11 (pdf)
Health Maintenance: CDSS and practice-specific alerts in eCW 11 (pdf)
The Hub: An introduction to the Hub in eCW 11 (pdf)
The Hub: An introduction to the Hub in eCW 11 (video)
Immunizations: Entering immunizations in eCW 11 (video)
Immunizations: Entering immunizations in eCW 11 (pdf)
Jellybeans: Using the Jellybeans eCW 11 (pdf)
Lab Favorites: Setting up lab and DI favorites in eCW 11 (video)
Lab Favorites: Setting up lab and DI favorites in eCW 11 (pdf)
Lab and DI Ordering: Ordering labs and diagnostic images in eCW 11 (video)
Lung Cancer Screening: Low Dose CT - Is It Right for Me? A patient education video
Macros: Creating, editing, and using macros in eCW 11 (pdf)
Macros: Creating, editing, and using macros in eCW 11 (video)
Medical assistant/nurse clinical competency checklist for eCW 11(pdf)
Medicare Wellness Visit Requirements (pdf)
Medication Reconciliation: Reconciling the medication list in eCW 11 (video)
My Settings: Customizing My Settings in eCW 11 (pdf)
Navigation: A video demonstrating basic navigation tools in eCW 11 (video)
New Patient: Adding a new patient in eCW 11 (pdf)
P2P: Provider to provider communication in eCW 11 (video)
P2P: Provider to provider communication in eCW 11 (pdf)
P2P: Saving a P2P document to the documents folder in eCW 11 (pdf)
Photographs: Adding a photograph taken using eClinicalMobile to a patient note (pdf)
Portal: A video discussing the Prima CARE health portal (video)
Prevention: CDSS and practice-specific alerts in eCW 11 (pdf)
Progress Notes: Assigning a note to another provider to co-sign or review (pdf)
Progress Notes: Setting up a progress note in eCW 11 for medical assistants (pdf)
Progress Notes: An in-depth discussion of how to document an office visit from start to finish (pdf)
Provider clinical competency checklist for eCW 11(pdf)
Quality Measures: A 1 page summary of CMS quality measures for 2019 (pdf)
Quality Measure: BMI screening, and documenting an intervention when the BMI is abnormal (video)
Quality Measure: BMI screening, and documenting an intervention when the BMI is abnormal (pdf)
Quality Measures: Cancer screening - Pap smears, mammograms, and colonoscopies/FIT/FIT-DNA (pdf)
Quality Measures: Cancer screening - Pap smears, mammograms, and colonoscopies/FIT/FIT-DNA (video)
Quality Measures for Diabetics: A1c, foot exam, and eye exam (pdf)
Quality Measures for Diabetics: A1c, foot exam, and eye exam (video)
Quality Measures for Immunizations: Pneumovax 23 and influenza vaccines (pdf)
Quality Measures for Immunizations: Pneumovax 23 and influenza vaccines (video)
RAF scores: A video discussion RAF scores in Smart Search in eCW 11 (video)
Referrals: A video demonstrating how to set up and send referrals in eCW 11 (video)
Referrals: A 5 page document demonstrating how to set up and send referrals in eCW 11 (pdf)
Right Panel: Using the right panel in eCW 11 (pdf)
Right Panel: Using the right panel in eCW 11 (video)
Rx Edit: A video discussing the changes in the Rx Edit screen made in July, 2019, to eCW 11 (video)
Scanning: Scanning and the paperless office in eCW 11 (video)
Settings: Customizing My Settings in eCW 11 (pdf)
Settings: Customizing My Settings in eCW 11 (video)
Sleep Study: Ordering a sleep study in eCW 11 (video)
SNOMED Errors: What are they, and how to fix them in eCW 11 (pdf)
Televisit: Making an audio-only televisit appointment (pdf)
Televisit: A suggested introductory script for televisits (pdf)
Televisit FAQ: A suggested introductory script for televisits (pdf)
Televisit: Brochure for the Healow app (pdf)
Televisit: Recording time, and E&M coding of televisits. (pdf)
Telephone Encounters: How to use telephone encounters in eCW 11 (pdf)
Telephone Encounters: How to use telephone encounters in eCW 11 (video)
Templates: Using patient specific templates in eCW 11 (video)
Templates: Creating your own templates in eCW 11 (pdf)
Templates: How to create, update, and use exam templates in eCW 11 (pdf)
Exam Template: How to create, update, and use exam templates in eCW 11 (video)
Tips and Tricks: Functions that increase speed and efficiency in eCW 11 (pdf)
Transitional Care Management (TCM): Using the TCM module in eCW 11 (pdf)
Transitional Care Management (TCM): Using the TCM module in eCW 11 and eCW 11e (video)
Vacations: Settings and workflows in eCW 11 that can help when a provider goes on vacation (video)
Web Enable: How to web-enable a patient (even if they don't have an email address!) (pdf)
Actions: Working with actions and patient specific alerts in eCW 11e (pdf)
Allergies: Entering, updating, and removing allergies correctly in eCW 11e (video)
Allergies: Adding a drug allergy as structured data in eCW 11e (pdf)
Alias: Viewing, updating, creating, and using a lab alias in eCW 11e (pdf)
Alias: Viewing, updating, creating, and using a lab alias in eCW 11e (video)
Appointments: Working with appointments in eCW 11e (video)
Appointments: Making an appointment for a patient in eCW 11e (pdf)
Assessments: Working with assessments/diagnoses in eCW 11e (pdf)
Authentication: The login and authentication process in eCW 11e (pdf)
Basics: A basic introduction to eCW 11e (pdf)
Colonoscopy: How to order a colonoscopy in eCW 11e (starting from the ASC schedule) (pdf)
Drawing: How to import an image into a progress note and then draw on it in eCW 11e (pdf)
Education: Publishing Santovia patient education to the patient's health portal (video)
Education: Accessing Dr. Kney's eCW Educational Site (pdf)
Encounters: How to search, filter, and view encounters in eCW 11e (video)
eMessage: Creating and sending eMessages to the health portal in eCW 11e (pdf)
eMessage: Creating and sending eMessages to the health portal in eCW 11e (video)
Favorites (lab and DI): How to create lab and diagnostic image favorites in eCW 11e (pdf)
Favorites (lab and DI): How to create lab and diagnostic image favorites in eCW 11e (video)
Fax: Faxing progress notes, labs, and DI to other providers in eCW 11e (pdf)
Family History: Working with the family history in eCW 11e (pdf)
Hub: A short document - Side by side comparison of the Hub in eCW 11e vs eCW 11 (pdf)
Immunizations: Entering immunizations and therapeutic injections in eCW 11e (video)
Immunizations: Entering immunizations in eCW 11e (pdf)
Lab alias: Viewing, updating, creating, and using a lab alias in eCW 11e (pdf)
Lab and DI favorites: How to create lab and diagnostic image favorites in eCW 11e (pdf)
Lab and DI favorites: How to create lab and diagnostic image favorites in eCW 11e (video)
Lab and DI: Ordering in eCW 11e (video)
Lab, DI, Rx: Ordering in eCW 11e (pdf)
Letters: Running, printing, and saving letters in eCW 11e
Login: The login and authentication process in eCW 11e (pdf)
Macros: Creating, editing, and using macros in eCW 11e (pdf)
Macros: Creating, editing, and using macros in eCW 11e (video)
Medical History: Adding medical history in eCW 11e (pdf)
Medications: Managing Medications eCW 11e (video)
Medications: Reconciling medications in eCW 11e (video)
Medications: Reconciling medications in eCW 11e (pdf)
Medications: Writing new prescriptions in eCW 11e (video)
Patient: Adding a new patient in eCW 11e (pdf)
Photographs: Adding a photograph taken using eClinicalMobile to a patient note (pdf)
Prescriptions: Writing new prescriptions in eCW 11e (video)
Patient Education: Publishing Santovia patient education to the patient's health portal (video)
Quality Measures: BMI measurement and counseling (pdf)
Quality Measures: Cervical, breast, and colon cancer sreening (pdf)
Quality Measures: Depression screening and follow-up (pdf)
Quality Measures: Hemoglobin A1c measurement and goal, foot exams, and eye exams in diabetics (pdf)
Quality Measures: Pneumovax and Influenza vaccinations (pdf)
Quality Measures: Tobacco use status and counseling in eCW 11e (pdf)
Referrals: Making referrals from the PCP office in eCW 11e (pdf)
Settings: Customizing your workspace in eCW 11e using My Settings (pdf)
Smart Search: Working with assessments/diagnoses in eCW 11e (pdf)
Telephone Encounters: Working with telephone encounters in eCW 11e (pdf)
Televisit: Making an audio-only televisit appointment (pdf)
Televisit: A suggested introductory script for televisits (pdf)
Televisit: Brochure for the Healow app (pdf)
Televisit: Using Healow for televisits - updated in November, 2020. (pdf)
Televisit: Recording time, and E&M coding of televisits. (pdf)
Transitional Care Management (TCM): Using the TCM module in eCW 11 and eCW 11e (video)
Web Encounters: Creating and sending eMessages to the health portal in eCW 11e (pdf)
Web Enable: How to web-enable a patient (even if they don't have an email address!) (pdf)