eCW 11e Videos and PDFs

Actions: Working with actions and patient specific alerts in eCW 11e (pdf)

Allergies: Entering, updating, and removing allergies correctly in eCW 11e (video)

Allergies: Adding a drug allergy as structured data in eCW 11e (pdf)

Alias: Viewing, updating, creating, and using a lab alias in eCW 11e (pdf)

Alias: Viewing, updating, creating, and using a lab alias in eCW 11e (video)

Appointments: Working with appointments in eCW 11e (video)

Appointments: Making an appointment for a patient in eCW 11e (pdf)

Assessments: Working with assessments/diagnoses in eCW 11e (pdf)

Authentication: The login and authentication process in eCW 11e (pdf)

Basics: A basic introduction to eCW 11e (pdf)

Colonoscopy: How to order a colonoscopy in eCW 11e (starting from the ASC schedule) (pdf)

Crash Course in 11e (pdf)

Drawing: How to import an image into a progress note and then draw on it in eCW 11e (pdf)

Education: Publishing Santovia patient education to the patient's health portal (video)

Education: Accessing Dr. Kney's eCW Educational Site (pdf)

Encounters: How to search, filter, and view encounters in eCW 11e (video)

eMessage: Creating and sending eMessages to the health portal in eCW 11e (pdf)

eMessage: Creating and sending eMessages to the health portal in eCW 11e (video)

Favorites (lab and DI): How to create lab and diagnostic image favorites in eCW 11e (pdf)

Favorites (lab and DI): How to create lab and diagnostic image favorites in eCW 11e (video)

Fax: Faxing progress notes, labs, and DI to other providers in eCW 11e (pdf)

Family History: Working with the family history in eCW 11e (pdf)

Health Portal: Publishing Santovia patient education to the health portal, and sending eMessages to patients (pdf)

Health Portal: Questionnaires for patients on the Health Portal (pdf)

Hub: A short document - Side by side comparison of the Hub in eCW 11e vs eCW 11 (pdf)

Immunizations: Entering immunizations and therapeutic injections in eCW 11e (video)

Immunizations: Entering immunizations in eCW 11e (pdf)

Lab alias: Viewing, updating, creating, and using a lab alias in eCW 11e (pdf)

Lab and DI favorites: How to create lab and diagnostic image favorites in eCW 11e (pdf)

Lab and DI favorites: How to create lab and diagnostic image favorites in eCW 11e (video)

Lab and DI: Ordering in eCW 11e (video)

Lab, DI, Rx: Ordering in eCW 11e (pdf)

Labs and DI: Viewing labs and X-ray reports, as well as semdomg labs, X-ray reports, and office notes to other providers (video)

Letters: Running, printing, and saving letters in eCW 11e

Login: The login and authentication process in eCW 11e (pdf)

Macros: Creating, editing, and using macros in eCW 11e (pdf)

Macros: Creating, editing, and using macros in eCW 11e (video)

Medical History: Adding medical history in eCW 11e (pdf)

Medications: A short document discussing an easy way to find discontinued medications from the past (pdf)

Medications: Managing Medications eCW 11e (video)

Medications: Reconciling medications in eCW 11e (video)

Medications: Reconciling medications in eCW 11e (pdf)

Medications: A short document discussing reconciling medications in eCW 11e (also discusses External Rx History, Past Rx History, and Unreconciled Medications) (pdf)

Medications: Writing new prescriptions in eCW 11e (video)

Notes and Clinical Notes: A discussion of the different functions of Notes, Clinical Notes, and Internal Notes in eCW 11 and eCW 11e (pdf)

Patient: Adding a new patient in eCW 11e (pdf)

Photographs: Adding a photograph taken using eClinicalMobile to a patient note (pdf)

Portal: Questionnaires for patients on the Health Portal (pdf)

Portal: "Update Demographics" telephone encounters coming from the portal. What they mean, and what to do about them. (pdf)

Prescriptions (New Common Send screen, July, 2021, from eCW trainers): A video explaining the new Common Send screen for sending prescriptions (video)

Prescriptions (New ePrescribing Screen, July, 2021, from eCW trainers): A video demonstrating the new ePrescribing refill screen (video)

Prescriptions: A video demonstrating how to deal with a prior authorization change request from a pharmacy (video, 7/21)

Prescriptions: A video demonstrating how to deal with a prescriber authorization request from a pharmacy (video, 7/21)

Prescriptions: A video demonstrating replace a medication in an E jellybean refill request (video, 7/21)

Prescriptions: A video demonstrating how to deal with a strength/formulation change request from a pharmacy (video, 7/21)

E prescribing: How to manage a "Change Request" from a pharmacy that appears in the E jellybean (pdf)

E prescribing: How manage the "Change Request" option in the E jellybean - video created by eClinicalWorks (video, 18 minutes)

Prescriptions: Writing new prescriptions in eCW 11e (video)

Patient Education: Publishing Santovia patient education to the patient's health portal (video)

Quality Measures: BMI measurement and counseling (pdf)

Quality Measures: Cervical, breast, and colon cancer sreening (pdf)

Quality Measures: Depression screening and follow-up (pdf)

Quality Measures: Hemoglobin A1c measurement and goal, foot exams, and eye exams in diabetics (pdf)

Quality Measures: Pneumovax and Influenza vaccinations (pdf)

Quality Measures: Tobacco use status and counseling in eCW 11e (pdf)

Referrals: Making referrals from the PCP office in eCW 11e (pdf)

Settings: Customizing your workspace in eCW 11e using My Settings (pdf)

Smart Search: Working with assessments/diagnoses in eCW 11e (pdf)

Telephone Encounters: Working with telephone encounters in eCW 11e (pdf)

Televisit: Making a televisit appointment, and completing the visit using the Healow app in eCW 11e (pdf)

Televisit: Making an audio-only televisit appointment (pdf)

Televisit: A suggested introductory script for televisits (pdf)

Televisit: Brochure for the Healow app (pdf)

Televisit: Using Healow for televisits - updated in November, 2020. (pdf)

Televisit: Recording time, and E&M coding of televisits. (pdf)

Televisit: Instructions for the patient in connecting to their Prima CARE provider using the Healow app on a smart phone (pdf)

Transitional Care Management (TCM): Using the TCM module in eCW 11 and eCW 11e (video)

Vacations: What to do when a provider goes on vacation with eCW 11e labs/DI, ePrescription refills, email, and telephone encounters (pdf)

Web Encounters: Creating and sending eMessages to the health portal in eCW 11e (pdf)

Web Enable: How to web-enable a patient (even if they don't have an email address!) (pdf)